SERVICES

warranty and
maintenance

At bimbu, trust is at the heart of our approach. We ensure the traceability of each component and guarantee that every watch, entirely manufactured in Switzerland, will fully meet your expectations. This commitment to quality and sincerity translates into lasting peace of mind.

Watch Certificate :
the guarantee
of irreproachable
authenticity

In partnership with Watch Certificate, we offer you an exclusive authentication and traceability service for your watch. This secure digital certificate provides you with additional protection in case of theft or loss and enhances the value of your investment. It is a natural extension of our commitment to transparency, trust, and customer satisfaction.

Certified service centers

FAQ

The Patrium collection embodies bimbu’s discreet and personalized luxury. Entirely manufactured in Switzerland, each watch combines artisanal savoir-faire, noble materials, and exclusive finishes. You can configure your Patrium according to your preferences, choosing from different dials and straps, to obtain a truly unique timepiece.

Patrium watches are made from high-end materials: grade 5 titanium case, dials in mother-of-pearl, rhodium-plated metal or semi-precious stones, anti-reflective sapphire crystals, 5N gold or rhodium-plated hands, and straps in alligator, full-grain leather, or rubber. Each component is carefully selected and manufactured in Switzerland.

Absolutely. One of the founding principles of bimbu is openness to change. Thanks to our strap interchangeability system, you can easily modify the aesthetics of your Patrium watch according to your desires, opting for a sportier, more elegant, or more colorful look.

Through our online configurator, you can select from five dials and over eight straps. Our exclusive interchangeability system also allows you to change the strap whenever you wish, in order to adapt your watch to different occasions or to your mood.

Discreet luxury, according to Bimbu, values authenticity, transparency, quality and craftsmanship without ostentation. Every detail, from the movement’s finish to the natural materials of the dial, aims to create an emotional connection with the owner. It is a luxury that is discovered over time, in the subtlety of the finishes and the possibility of personalizing one’s horological experience.

All Bimbu watches benefit from a 3-year international warranty against manufacturing defects. Additionally, by having a maintenance service performed in one of our certified centers or at Bimbu SA, you obtain a one-year warranty extension, thus ensuring the longevity of your investment.

Bimbu has a network of certified service centers located around the world (America, Europe, Asia). Our watchmakers, specially trained in bimbu’s assembly processes and exclusive components, provide repairs and maintenance with expertise. We recommend a service every 4 years to preserve the performance and aesthetics of your watch.

The Watch Certificate is an electronic certificate based on blockchain technology, provided with each bimbu watch. It guarantees the authenticity, traceability, and origin of your timepiece, keeping a complete record of its services and evolutions. It is also a valuable asset in case of resale, theft, or loss.

In addition to the standard warranty, bimbu offers insurance against theft and damage for one year from the date of purchase. This additional protection reinforces the security of your investment and demonstrates our commitment to customer satisfaction.

 Our customer service team is at your disposal to answer your questions. You can contact us via the contact form on our website, by phone, or by email. We strive to assist you with care, responsiveness, and professionalism.
 

A 3-Year Worldwide Warranty for Your Serenity

Aware of the importance of your timepiece, we offer a 3-year warranty on all our products, covering manufacturing defects. Although our partners are committed to extreme care at every stage of production and assembly, this warranty assures you of complete coverage, valid worldwide from the date of purchase.

bimbu x Watch Certificate: Authenticate and Enhance the Value of Your Watches with Confidence and Ease

At bimbu, we have partnered with Watch Certificate to offer you an authentication solution for your watches that embodies our values of community, trust, and care. Together, we facilitate the management and enhancement of your collection, in a simple and secure environment.

Secure Digital Certificate: 

Benefit from a tamper-proof digital certificate, accessible at any time. This certificate simplifies traceability and allows you to transparently share valuable information with our community of informed enthusiasts.

Enhancement and Transparency: 

Take advantage of the professional valuation of your watches, with clear documentation recognized by enthusiasts and buyers. With Watch Certificate, bimbu highlights the authenticity of your exceptional pieces.

 

By associating Watch Certificate with our watches, bimbu affirms its commitment to authenticity, trust, and customer satisfaction. It is an additional step in our quest for transparency and sharing within our community of informed enthusiasts.